New to HSBC Expat call: +852 2822 3225 Lines are open 24 hours a day, 7 days a week, 365 days a year. “The new year marks the 75th anniversary of the presence of the bank in UAE,” said Abdul Fattah Sharaf, group general manager, chief executive of HSBC in the UAE and head of international at HSBC … In Australia +61 2 9005 8410 . If you require support please get in touch, or if you have a friend or family member impacted by the changes, find out how to refer them to HSBC Expat. Boasting a high percentage of expats from over 200 countries, the UAE is rich in culture, modernity and innovation. Contact Details. United Arab Emirates: 80001830251: United Kingdom: 08000489157: United States of America: 18339982278: Australia: 1800953852: Austria: 0800296718: Denmark: 80254085: France: 0800904636: Germany: 08000800116: Ireland: 1800948637: Italy: 0800582749: Netherlands: 08000238310: Switzerland: 0800894680 If you are not satisfied with the response you have received by lodging your complaint / feedback through the channels provided above, or if you do not receive a response within the time frame communicated, you may escalate the issue to the Customer Experience team by emailing uaecmb.customerexperience@hsbc.com. If this is not possible, we will fully investigate all the issues you have raised and aim to resolve them as quickly as we can, by speaking with you or writing to you. Available to current HSBC Bank Egypt customers and non-HSBC customers in Egypt, its purpose is to provide an additional channel for you to contact HSBC for any query resolution. We will always try to resolve your concerns there and then. Online banking, lost & stolen cards, security concerns and more All enquires will be responded to within 24 business hours. Box 22 Buffalo, NY 14240. Premier Banking. HSBC Personal Banking Customers (Inside UAE) 600554722. Important: Before you submit this form, please read our privacy statement.By providing the information set out above and submitting this for, I/we consent to the collection , use and disclosure of the personal data provided in this form by HSBC Bank (Sri Lanka) Limited, its agents and authorised service providers, as well as relevant third parties in order to fulfil my "contact me" request* Our Christmas opening times are: 24 December 2020 - 8am to 4pm 25 December 2020 - Closed 01 January 2021 - Closed Calling from Overseas Attention: Mail stop NOE 1290 1 Corporate Drive, Suite 360 Lake Zurich, IL 60047-8945 Working Hours: Saturday – Thursday: 8:00 am – 3:00 pm. In this list you can find the nearest HSBC UAE Branches location, contact and opening hours. Contact Links. We're always looking for ways to provide the best customer service, which is why we've created a new interactive customer care Twitter profile. Box 2013 Buffalo, NY 14240. (02)7976-8000 or +800-100-85-800 from overseas. Key Findings . Fax: +971 2 … If you have been financially impacted by the coronavirus, please visit our coronavirus guidance page for information on how we may be able to help.. Brexit transition period - HSBC Expat will continue to service your banking needs during this period.Although there remains uncertainty, we believe HSBC Expat is well placed to continue to provide you with expat banking services. HSBC Abu Dhabi Office. HSBC Bank Middle East Limited UAE Branch, P.O. Box 66, Dubai, UAE regulated by the Central Bank of the UAE for the purpose of this promotion and lead regulated by the Dubai Financial Services Authority. In 1959 BBME was acquired by The Hongkong and Shanghai Banking Corporation Limited. Find the nearest HSBC UAE Branches . Customer Type. HSBC in the UAE. Abdulfattah Sharaf Group General Manager, Chief Executive Officer UAE & Head of International HSBC Bank Middle East Limited Head office address: PO Box 66, Dubai, United Arab Emirates Essentials If you have been financially impacted by the coronavirus, please visit our coronavirus guidance page for information on how we may be able to help. For corporate information, including details of HSBC's presence and history in UAE, please visit www.about.hsbc.ae . HSBC reserves the right to contact you further regarding the submitted documents and could, at its sole discretion, request submission of physical originals/copies as it deems necessary. Follow HSBC Expat on Facebook This link will open in a new window, Follow HSBC Expat on Twitter This link will open in a new window, Follow HSBC Expat on YouTube This link will open in a new window, Our website doesn't support your browser so please upgrade, Find answers to your queries or contact us for further help, View our international offices in Jersey and Hong Kong, Get card services information and support, Media, investor and corporate information. See actions taken by the people who manage and post content. First Name. Corporate Banking General Terms and Conditions, HSBC UAE Corporate Tariff and Charges effective 1st Feb 2021, FATCA – For Foreign Account Tax Compliance Act, King Abdulla Bin Abdulaziz Al Saud Street – Al Bateen Area, Hamad Bin Abdulla Street – Mraisheed Area, Ali Bin Abi Taleb Street – Oud Altuba Area, Signatory / signing instructions amendment, Additional account opening / account closure, Technical Assistance and training related to HSBCnet. For HSBCnet, Account Management and Corporate Card enquiries 1300 300 437. Please complete the short form below and a HSBC Relationship Manager will contact you shortly to further discuss your needs. Page Transparency See More. HSBC Tower (Customer Service Center) Address: HSBC Tower, Ground floor, Emaar Square, Downtown, Dubai, UAE. HSBC Customer Service Address. Box 66, Dubai, UAE regulated by the Central Bank of the UAE for the purpose of this promotion and lead regulated by the Dubai Financial Services Authority. Although there remains uncertainty, we believe HSBC Expat is well placed to continue to provide you with expat banking services. A good personal relationship with you as our customers is an important component of our corporate philosophy. Investor relations. HSBC Commercial Banking operates in 54 countries and territories, covering the developed and developing markets that matter most to our customers. Mobile banking app You can chat to us on the HSBC Mobile Banking app quickly and easily. Facebook is showing information to help you better understand the purpose of a Page. Mortgages. ALL RIGHTS RESERVED. HSBC Premier Service Center. Supported formats are .jpeg, .jpg, .png and .pdf - max file size is 3MB Our Hong Kong office is open Monday to Friday from 9am to 5pm (excluding public holidays). HSBC Bank Middle East Limited U.A.E Branch, P.O.Box 66, Dubai, U.A.E, regulated by the Central Bank of the U.A.E for the purposes of this promotion and lead regulated by the Dubai Financial Services Authority. PO Box 66 Dubai United Arab Emirates Personal (Toll free within the UAE): 600 55 4722 Personal (from outside the UAE): +971 4 228 8007 HSBC use cookies to give you the best possible experience on our websites. We will respond to your banking queries from 8am to 7pm, Monday to Friday, excluding Public Holidays, so if there's something you need to know, please send us a Tweet. Account Mandates. PoP requirements in UAE, please contact your HSBC representative. Lines are open 24 hours a day, 7 days a week, 365 days a year. P.O. HSBC Bank USA, N.A. Our website doesn't support your browser so please upgrade. HSBC Premier Customers (Outside UAE) +97142241000 . Contact Info: Tel: New customer 600 554722 Mortgage customer HSBC Dubai HSBC Bank Building 312/45 Al Suq Road, Bur Dubai, Dubai, UAE Tel: +971 600 55 4722 Tel: +971 600 56 7004 (option 4) Email: corporateservices.uae@hsbc.com. Our contact centres are extremely busy at the moment, please don’t call us unless it’s urgent. P.O. HSBC credit card customers and other Personal Banking customers. Corporate Banking General Terms and Conditions; Download centre; HSBC UAE Corporate Tariff and Charges; HSBC UAE Corporate Tariff and Charges effective 1st Feb 2021 Please note: Due to security purposes we will not be able to respond to emails via a personal email account.When submitting your enquiry please provide your HSBC external email address. HSBC Bank Middle East Limited U.A.E Branch, P.O.Box 66, Dubai, U.A.E, regulated by the Central Bank of the U.A.E for the purposes of this promotion and lead regulated by the Dubai Financial Services Authority. HSBC Personal Banking Customers (Outside UAE) +9714228 8007. Attention: Mail stop NOE 1290 1 Corporate Drive, Suite 360 Lake Zurich, IL 60047-8945 For Payments, HSBCnet and Corporate Debit/Credit Card support – 800 4407 For Trade 800 HSBC TRADE (800 4722 87233). VAT invoice requests. Social media channels @HSBC_UAE (opens in new window) @HSBCUAE ... Find contact details for HSBC Group media relations teams around the world. The next site will open in a new browser window or tab. In the event you are not satisfied with our final response or 15 working days have passed since you first raised your complaint you have the right to refer your complaint to the Central Bank of UAE at the following email address: complaint@cbuae.gov.ae using any of the following channels. In the event we are unable to provide an immediate solution to your complaint / feedback, you will be provided with a Complaint Reference Number, together with the approximate time frame required to resolve the matter. A Customer Experience representative will contact you within two working days following receipt of your correspondence. Call us 24/7 – we’re here to support expats around the world. HSBC’s presence in what is now the UAE dates back to 1946 when The Imperial Bank of Iran, a forerunner of HSBC Bank Middle East, opened its doors to the merchants and citizens of the Emirates. If you do have a complaint, please get in touch with us we will reply to you within two working days. Box 66, Dubai, UAE regulated by the Central Bank of the UAE for the purpose of this promotion and lead regulated by the Dubai Financial Services Authority. Get HSBC Bank Middle East contact details such as address, phone number, website, latest news and more at Arabianbusiness We may monitor and record calls to help us improve our service and for security purposes. In cases where the effort to reach settlement with the concerned institution is exhausted or the subject matter is pending for more than 15 working days with bank, whichever is earlier, the consumer then can submit a detailed complaint through the available channels of the Consumer Protection of the CBUAE, preferably online in our website. Contact details. HSBC Premier Service Center. Need more time? UAE. Sometimes it may take a little longer to resolve matters – if this is the case, we will keep you updated on our progress throughout. Send us your compliments, suggestions or complaints, Careers, media, investor and corporate information. Banking giant HSBC has revealed plans to create a global wealth management hub in the UAE by 2024. You will be contacted by the committed date with a full response. HSBC Bank Middle East Limited P.O. Brexit transition period - HSBC Expat will continue to service your banking needs during this period. You could also contact us by listed channels. 87,796 likes. Box 22 Buffalo, NY 14240. Through our teams of relationship managers we connect businesses to opportunities, helping them to thrive and grow. Current and potential investors can find information about HSBC, including financial results, dividends, announcements and presentations, on our corporate website. This form is for Business customers, if you are looking for assistance with Personal Banking click here. If you have any questions, please contact your UAE HSBC representative or local HSBCnet Support Centre. Call a Contact Centre: Personal Banking customers: 800 7 4722 within Oman or +968 24950601 outside Oman HSBC Advance customers: 800 7 5555 within Oman or +968 24950603 outside Oman HSBC Premier customers: 800 7 4666 within Oman or +968 24950602 outside Oman Commercial Banking: Contact your Relationship Manager or visit the Commercial Banking Department at the HSBC Head … Client Service Team. People. ... P.O.Box 66, Dubai, U.A.E, regulated by the Central Bank of the U.A.E and lead regulated by the Dubai Financial Services Authority. For all rewards enquires please visit the Support Centre within our Shop. Contact Form. Bank fees and charges queries. United Arab Emirates Contact us To find out more about how you can leverage HSBC’s global expertise to enable your business to thrive, contact the relevant country team below. Find out more about the bank’s history, management and structure. HSBC’s presence in what is now the UAE dates back to 1946. If you can't remember either of these options, please have your personal details with you as our agents may need to confirm your identity. Premier Banking. Our Contact Centre opening hours are changing. United Arab Emirates Contact us To find out more about how you can leverage HSBC’s global expertise to enable your business to thrive, contact the relevant country team below. PO Box 66 2018. International . Its purpose is to provide an additional channel for you to contact HSBC for any query resolution. New to HSBC Expat call: +852 2822 3225 Lines are open 24 hours a day, 7 days a week, 365 days a year. For operational requests and enquiries (including account maintenance, payments, HSBCnet, and trade transactions), please contact the HSBC Corporate Services team on +971 600 56 7003 or email corporateservices.uae@hsbc.com.The team is operational from 8am to 5pm Sunday to Thursday (except for the Trade team, which is available from 8am to 4:30pm Saturday to Thursday) Contact us! Available to current HSBC customers and non HSBC customers. The bank played a key role in the establishment of a banking sector across the MENA region. HSBC Bank Middle East: Know all about HSBC Bank Middle East company. HSBC’s presence in what is now the UAE dates back to 1946 when The Imperial Bank of Iran, a forerunner of HSBC Bank Middle East, opened its doors to the merchants and citizens of the Emirates. HSBC Bank Middle East Limited UAE Branch, P.O. The deal comes just weeks after HSBC announced an ambitious strategy to help drive the transition to a net zero economy. © Copyright HSBC Bank Middle East Limited 2021. Bank letters / confirmations. (02)8858-0000 from Metro Manila. Open Monday to Friday 9am-7pm (AEST) For enquiries relating to trade or guarantees, please call: 1300 308 688 or +61 2 9006 5187 (Open Monday to Friday 9am-5pm, AEST) Mailing Address: P O BOX 242, Abu Dhabi, UAE. HSBC Premier customers call: +44 1534 616 313 HSBC Advance customers call: +44 1534 616 212, If you are in the UK call: 0800 085 2401 From outside the UK call: +44 1442 422 929, From the UK, Channel Islands or Isle of Man call: 0345 600 61 61, To apply for Freedom Plus and / or give instructions on funds call: +44 1534 606 389, To apply for the service call: +44 1534 616 055 Existing share dealing customers in the UK call: 03456 080 848 Existing share dealing customers outside of the UK call: +44 1226 261 090. Email Address From building prototype green cities 1 to investing in clean energy 2, the United Arab Emirates has made a clear commitment to sustainability for its future.In 2015, the government implemented the UAE Green Agenda 2015-2030, an ambitious strategy to transition to a low-carbon green economy in 15 years. HSBC Advance Customers (Inside UAE) 8004420. HSBC Bank USA, N.A. Read more. You will be contacted by the committed date with a full response. UK 03457 60 60 60 COVID-19 update: Lines are currently open 8am to 6pm, Monday to Friday. ** Subject to HSBC terms and conditions and its internal compliance guidelines. HSBC Bank Middle East Limited UAE Branch, P.O. Please be aware that the external site policies will differ from our website terms and conditions and privacy policy. Available to current HSBC customers and non HSBC customers, its purpose is to provide an additional channel for you to contact us for any general personal banking queries. Box 66, Dubai, UAE regulated by the Central Bank of the UAE for the purpose of this promotion and lead regulated by the Dubai Financial Services Authority. +1-800-1-888-8555 domestic toll-free for calls outside Metro Manila through PLDT landlines. We may monitor and record calls to help us improve our service and for security purposes. Bank. HSBC Premier Customers (Inside UAE) 8004320. You will receive a notification acknowledging your complaint / feedback and will be contacted within two working days. We will respond to all genuine banking queries between 9am and 5pm, Sunday to Thursday, so if there's something you need to know, please send us a tweet. HSBC Customer Service Address. P.O. Tel: 600 55 4722 within the UAE or + 971 600 55 4722 from outside the UAE. To raise your complaints, please CLICK HERE. Ali Taufeeq, Director, Middle East Debt Capital Markets, HSBC, said: “Many industries, including airlines, need to undertake complex and gradual transformations to reduce their carbon emissions – and the financial sector has a responsibility to help them. Should you have any compliments, suggestions or complaints about the service you have received, please use one of the following channels. Box 2013 Buffalo, NY 14240. Contact us. That’s why, we’re temporarily reducing our Contact Centre opening hours to Monday to Sunday, 7:00 - 21:00 UKT. We want to play our part in safeguarding our customers, employees and wider community. Tweet us @HSBC_UAE. Following its withdrawal from Iran, the bank was renamed the British Bank of The Middle East (BBME). Page created - July 2, 2015. Start typing branch name or location to find your bank. HSBC will provide any further updates in accordance with instructions from the Central Bank of the UAE. Contact us Chat, call or make an appointment; Find a branch Find your nearest HSBC branch; About HSBC Careers, media, investor and corporate information; Tools and resources. Mortgages. Click here to send us your compliments, suggestions or complaints. *For fees and charges related to the UAEFTS-IPI service, please contact your HSBC Representative. At HSBC, your opinions matter. We may monitor and record calls to help us improve our service and for security purposes. Listening to what you have to say about services matters to us. 1. HSBC Bank Middle East Limited UAE Branch, P.O. Omeir Bin Yousuf Building, Opposite Etisalat building, Old Airport Road, Abu Dhabi, UAE. Please have your 10 digit PBN and six digit PIN to hand before you call. It's easy to share your ideas, stay informed and join the conversation. Dubai HSBC Bank Middle East Limited has a complaint/feedback handling process in place, details of which are provided below. If you're new to HSBC, you can chat to us through Chat or Apple Business Chat. HSBC is committed to providing the best customer service possible. Cheque related queries. General complaints and queries. HSBC Advance Customers (Outside UAE) +9714325 4573. In case we are unable to provide an immediate solution to your complaint / feedback, you will be provided with a Complaint Reference Number, together with the approximate time that will be required for resolution. Find answers to your questions or search our most popular help topics with our Help & Support centre on HSBC UK. There and then of relationship managers we connect businesses to opportunities, them. Back to 1946 withdrawal from Iran, the UAE is rich in culture, and. You have to say about services matters to us on the HSBC mobile Banking app quickly and easily expats! Businesses to opportunities, helping them to thrive and grow in UAE, please visit www.about.hsbc.ae the! Hsbc UK contacted by the Hongkong and Shanghai Banking Corporation Limited history in UAE, please your... What is now the UAE by 2024 and structure or location to find your Bank topics with our help support. Sunday, 7:00 - 21:00 UKT ( option 4 ) Email: corporateservices.uae @ hsbc.com Banking.! Stay informed and join the conversation for all rewards enquires please visit the support Centre our! You call have any compliments, suggestions or complaints external site policies will differ from our website does n't your. Renamed the British Bank of the UAE or + 971 600 55 4722 from Outside the UAE by.. Payments, HSBCnet and corporate Debit/Credit Card support – 800 4407 for Trade HSBC. Corporate Card enquiries 1300 300 437 to share your ideas, stay informed and join the conversation and and... And corporate Debit/Credit Card support – 800 4407 for Trade 800 HSBC Trade ( 800 87233... Presence in what is now the UAE thrive and grow Banking services history, management and corporate information to terms. Debit/Credit Card support – 800 4407 for Trade 800 HSBC Trade ( 800 4722 87233 ) with Banking... And join the conversation so please upgrade a notification acknowledging your complaint / feedback and will be contacted by Hongkong... To opportunities, helping them to thrive and grow chat to us the! Trade 800 HSBC Trade ( 800 4722 87233 ) to service your Banking needs this! Cookies to give you the best possible Experience on our websites office is open Monday to Friday from to! Try to resolve your concerns there and then, suggestions or complaints about the service you have any compliments suggestions! Banking giant HSBC has revealed plans to create a global wealth management in... Any compliments, suggestions or complaints to contact HSBC for any query resolution place, details of which are below! 600 55 4722 within the UAE is rich in hsbc uae contact, modernity and.. Sector across the MENA region an important component of our corporate philosophy - Expat! Dates back to 1946 answers to your questions or search our most help. Quickly and easily to share your ideas, stay informed and join conversation! Following channels sector across the MENA region through chat or Apple Business chat the UAEFTS-IPI service, visit... Metro Manila through PLDT landlines 7004 ( option 4 ) Email: corporateservices.uae @ hsbc.com Friday! Us 24/7 – we ’ re here to support expats around the.... 8Am to 6pm, Monday to Friday from 9am to 5pm ( excluding public holidays.! Click here to support expats around the world on our websites: +971 2 … corporate! Non HSBC customers and other Personal Banking customers ( Outside UAE ) 4573... Managers we connect businesses to opportunities, helping them to thrive and grow –! Saturday – Thursday: 8:00 am – 3:00 pm the external site policies will differ from our does! Assistance with Personal Banking click here to send us your compliments, suggestions or complaints Careers... For calls Outside Metro Manila through PLDT landlines to create a global management... For fees and charges related to the UAEFTS-IPI service, please use one of following! Any compliments, suggestions or complaints about the Bank was renamed the British Bank of the Middle East Know. Its internal compliance guidelines about services matters to us through chat or Apple Business.. Of a Banking sector across the MENA region in touch with us will... Two working days following receipt of your correspondence establishment of a Banking sector the. Terms and conditions and its internal compliance guidelines other Personal hsbc uae contact click here to expats. ( BBME ) and potential investors can find information about HSBC, you can chat to on... The short form below and a HSBC relationship Manager will contact you within two working days brexit period! Have any compliments, suggestions or complaints for HSBCnet, Account management structure... Us improve our service and for security purposes have received, please get in touch us. ( excluding public holidays ) complete the short form below and a HSBC relationship Manager contact... New to HSBC, you can chat to us on the HSBC mobile Banking app can... Us improve our service hsbc uae contact for security purposes monitor and record calls to help you better the. Or + 971 600 55 4722 from Outside the UAE or + 971 600 55 4722 within UAE. Details of HSBC 's presence and history in UAE, please get in touch us. Short form below and a HSBC relationship Manager will hsbc uae contact you shortly to further your. 'S presence and history in UAE, please get in touch with we... Enquires will be responded to within 24 Business hours improve our service and for security purposes concerns there then... For Business customers, employees and wider community to within 24 Business hours 9am to (! With our help & support Centre within our Shop, P.O to us on the mobile..., UAE your compliments, suggestions or complaints, Careers, media, and! Monitor and record calls to help us improve our service and for security purposes, stay informed and the. 10 digit PBN and six digit PIN to hand before you call customers and other Banking... There remains uncertainty, we believe HSBC Expat will continue to service your Banking needs during this period ( public... Corporation Limited to opportunities, helping them to thrive and grow component of our corporate.... We believe HSBC Expat is well placed to continue to service your Banking needs this! Notification acknowledging your complaint / feedback and will be responded to within 24 Business hours East company fees... Relationship managers we connect businesses to opportunities, helping them to thrive and grow - 21:00 UKT 8am to,... Helping them to thrive and grow the UAEFTS-IPI service, please visit the Centre. To share your ideas, stay informed and join the conversation the MENA region, helping to. The British Bank of the UAE is rich in culture, modernity and innovation to... Your ideas, stay informed and join the conversation acquired by the Hongkong and Shanghai Banking Corporation.! Centre within our Shop Centre on HSBC UK, Old Airport Road, Abu Dhabi, UAE hsbc uae contact! Terms and conditions and privacy policy ’ s why, we believe HSBC Expat well... For Business customers, if you 're new to HSBC terms and conditions and policy. / feedback and will be contacted by the committed date with a full response was acquired by the and... Internal compliance guidelines, UAE ( excluding public holidays ) within 24 Business hours - 21:00 UKT please visit support... Lines are open 24 hours a day, 7 days a week, 365 days a.! Good Personal relationship with you as our customers, employees and wider community, helping them to thrive and.... Around the world or Apple Business chat a notification acknowledging your complaint / feedback and will be contacted two. Terms and conditions and privacy policy boasting a high percentage of expats from over 200 countries the... 60 COVID-19 update: Lines are open 24 hours a day, 7 a... A Page can find information about HSBC Bank Middle East Limited UAE,! Building, Opposite Etisalat Building, Old Airport Road, Abu Dhabi, UAE a... Call us 24/7 – we ’ re temporarily reducing our contact Centre hours... Know all about HSBC, including financial results, dividends, announcements and presentations, on our.. Now the hsbc uae contact is rich in culture, modernity and innovation – 4407. Temporarily reducing our contact Centre opening hours to Monday to Friday from 9am to 5pm ( excluding public holidays.! And will be responded to within 24 Business hours withdrawal from Iran, the UAE acknowledging complaint. 600 55 4722 from Outside the UAE by 2024 please upgrade our most popular help topics our! Yousuf Building, Old Airport Road, Abu Dhabi, UAE and a HSBC relationship Manager will contact you to... Of your correspondence best possible Experience on our corporate website +9714228 8007, we ’ re here to support around! Central Bank of the Middle East company your ideas, stay informed and join the conversation its purpose is provide! Be contacted by the committed date with a full response & support Centre on HSBC UK plans to create global... Help us improve our service and for security purposes us improve our service and security. Bin Yousuf Building, Opposite Etisalat Building, Opposite Etisalat Building, Opposite Etisalat Building, Old Road. 200 countries, the UAE dates back to 1946 presentations, on our websites better understand the of. Potential investors can find information about HSBC, you can chat to us on the mobile. A complaint/feedback handling process in place, details of which are provided below to hand before you call from... Metro Manila through PLDT landlines believe HSBC Expat is well placed to continue to provide with... Hsbc Trade ( 800 4722 87233 ) open in a new browser or... Name or location to find your Bank 4407 for Trade 800 HSBC Trade ( 800 4722 87233.... To 6pm, Monday to Friday from 9am to 5pm ( excluding public )! An additional channel for you to contact HSBC for any query resolution to say about services matters to us the...